12/10/2023 0 Comments Google hangouts chat reviewI’ve not participated to the beta but it still looks like a beta version to me. With some colleagues we tried it over last week. A very exciting news for me, I had high expectations. Hangouts Chat rolled out since the beginning of March in Japan. Unfortunately at the moment I write down those lines, Hangouts Chat isn’t compatible with 32-bit systems. Hangouts Chat is free for G Suite users only. Like Google Hangouts and Hangouts Chat is available via a web UI (), a desktop app available for OSX and Windows as well as mobile apps you can download here. That’s the major thing I blame Google Hangouts for and maybe also the lack of customization options. I thought it would be implemented soon in a future version release but - nope. Now, I’ve been really disappointed by the fact there is no option to upload a file (images excepted). I’ve also integrated a bot for fun thanks to this GitHub repository. It’s light memory consumption, simple and intuitive. Google Hangouts also met my requirements for video chat, team chat, screen-sharing and has a Google Chrome extension integrated like a desktop application which is platform agnostic. In addition we already have G Suite as mentioned above and our employees are used to most of the services provided by Google. From Google Hangouts to Hangouts Chat I warn you that the article may be hard to follow and cause confusion as both services have a similar name…įinally, I found Google Hangouts was the best fit for us and « enterprise ready ». Microsoft Teams was still in development when I did my researches. So, I looked to a bunch of other alternatives including IM and group chat software like: I’ll miss VoIP but I had to say « Goodbye ». Moreover there are no bot integration or any way to “pin” or search data easily in the history. I was not willing to pay more for it, knowing we are already paying for Office 365 and G Suite (formely Google Apps). Now the only way was to make the switch to Skype for Business and pay per user basis every month - screwed up. This worked quite well even if not convenient until work/school email addresses have been restricted and only Gmail, Yahoo! and Outlook email addresses allowed to sign up. So I created users manually for a while from the Sign Up form and added them via Skype Manager. Some features still exists like the Skype Credits management or the possibility to invite users to your organization but the user account has to be already created. Obviously it didn’t last long… Microsoft removed the user accounts management feature and created Skype for Business. It was completely free of use except for the credits you had to purchase (of course). If you are wondering what is Skype Manager, it’s basically a dashboard where you can setup your organization, create user accounts for your employees and manage/delegate Skype Credits for calls. Then came a new announcement regarding Skype Manager. We were actively using it at work and we noticed some glitches after those changes - a coincidence? I don’t think so. Maybe they did that due to performance issues but I felt it was even worst after. I was happy and satisfied with Skype until Microsoft decided to kill P2P support from it. Technically speaking I’ve nothing against Skype, however Microsoft has made some « bad choices » - in my opinion. The story started when Microsoft has acquired Skype in 2011. The Golden Age of Skype is way behind us.
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